Terms of Service

1. Agreement to Terms

By accessing or using rackspecs at rackspecs.com (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

The Service is operated by rackspecs.com (“we,” “us,” or “our”). We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance of the revised Terms.

2. Description of Service

rackspecs is a continuously-updated catalog of AI and datacenter rack hardware: rack PDUs, transfer switches, server enclosures, in-row and rear-door coolers and CDUs, busway, KVM switches and serial consoles, and structured cabling. Specifications are normalized from manufacturer datasheets and refreshed on a polling cadence. The Service includes:

• Public product pages. A free, indexable teaser for each product (vendor, SKU, headline specs, datasheet link, and last-updated date) available without an account.
• rackspecs Web. A subscription providing browser access to the full catalog, including complete spec tables, attribute filtering, side-by-side comparison, and CSV / JSON export.
• rackspecs API. A subscription providing programmatic access to the same data via REST endpoints, a change-cursor feed, and change webhooks.

3. Data Disclaimer

4. Accounts and Registration

To access the Service beyond the free tier, you must create an account by providing a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate information during registration and to notify us immediately of any unauthorized use of your account.

5. Subscription Plans and Billing

Public product teaser pages are free to read and require no account. Full catalog access is provided through two independent paid subscriptions:

• rackspecs Web: Browser access to the full catalog, including complete spec tables, attribute filtering, side-by-side comparison, and CSV / JSON export.
• rackspecs API: Programmatic access via REST endpoints, the change-cursor feed, and change webhooks. API plans are tiered by freshness guarantee (weekly, daily, or instant change delivery).

rackspecs Web and rackspecs API are billed separately. A user may hold either, both, or neither. Current pricing is shown on the pricing page and is authoritative if it differs from this summary. We reserve the right to update plan definitions and pricing.

Paid subscriptions are billed monthly or annually through Stripe. By subscribing, you authorize recurring charges to your selected payment method on the chosen billing interval. You may cancel at any time; cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods.

We reserve the right to modify pricing with 30 days’ advance notice. Price changes will not apply to the current billing period.

6. Acceptable Use

You agree not to:

• Attempt to scrape, bulk-download, or systematically extract the contents of the catalog beyond the export and API features included in your subscription.
• Circumvent rate limits, usage allowances, or any access controls.
• Reverse-engineer, decompile, or attempt to extract the source code, data schemas, or underlying systems of the Service.
• Use the Service or its data to build a competing catalog, dataset, or product, including using Service data as training data for any machine learning model.
• Share account credentials or allow multiple users to access a single account.
• Use automated tools, bots, or scripts to access the Service beyond documented API usage.

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.

7. Intellectual Property

The Service, including its data schemas, normalization and curation work, user interface, API, and documentation, is the proprietary property of rackspecs.com and is protected by applicable intellectual property laws.

Hardware specifications served through the Service are normalized from publicly available manufacturer datasheets. Individual data points (e.g., a PDU’s rated input current) are factual and not subject to copyright. However, the curated and normalized collection, schema design, change-tracking infrastructure, and presentation are proprietary. Manufacturer names, model numbers, and trademarks remain the property of their respective owners.

8. Limitation of Liability

To the maximum extent permitted by law, rackspecs.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to damages resulting from reliance on data obtained through the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that any data will be accurate or complete.

10. Termination

You may terminate your account at any time by contacting us or through the account settings. We may terminate or suspend your access at our discretion for violation of these Terms or for any other reason with reasonable notice, except in cases of egregious violations where immediate termination may be necessary.

Upon termination, your right to use the Service ceases immediately. Sections 3, 7, 8, 9, and 11 survive termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to conflict of law provisions.

12. Contact

For questions about these Terms, contact us or email support@rackspecs.com.