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STARLINE SERVICE OFFERINGS (Starline)
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| SKU | STARLINE SERVICE OFFERINGS |
|---|
| Product Name |
|---|
| Plan duration | |
|---|---|
| Repair or replacement of defective parts throughout life of service agreement | |
| 24/7 technical support hotline | |
| Visual inspection of meters | |
| Visual inspection of all joints for visible gaps | |
| Update firmware and verify all Starline CPMs |
| Includes travel and expenses |
|---|
| One (1) service site visit per year |
|---|
| Two (2) service site visits per year |
|---|
| Thermal imaging of all plug-in units |
|---|
| Thermal imaging of all Busway joints |
|---|
| Thermal imaging of all end feed units |
|---|
| Detailed and fully executed thermography report |
|---|
| Online portal for test reports & documentation |
|---|
| Spare parts inventory management program |
|---|
